Support
How can I help?
Common questions
Restore purchases
Open Shine Route, go to Settings and tap Restore purchases. Use the same Apple Account you bought Pro with.
Move to a new iPhone
With iCloud on, sign in to the new iPhone with the same Apple Account, install Shine Route and open it. Your data downloads from your iCloud.
Without iCloud, export a .beadline backup on the old iPhone, AirDrop it to the new one and import it in Settings, Backup.
Export a .beadline backup
In Shine Route, go to Settings, Backup, then Export .beadline file. Add a password if you want the file encrypted. Save it to Files or AirDrop it. The file includes all customers, jobs, photos and signatures.
Cancel a subscription
Apple handles billing, so you cancel in iPhone Settings: tap your name, then Subscriptions, then Shine Route, then Cancel Subscription. We can’t cancel it for you. You keep viewing and exporting everything after Pro ends.